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Privacy Policy

1. Introduction

Welcome to IHDM Ltd.
We are a Design and Project Management Consultancy specialising in hospitality projects, with experience in hotel and high-end residential developments.

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.ih-dm.com (“the Site”) or interact with us through other means.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Data Protection Act 2018.

By using our Site, you agree to the terms of this Privacy Policy.

2. Who We Are

IHDM Ltd, Registered in England and Wales, Company Number: 15624307, Registered Office: 246 Beck Square, London E10 7GA
Email: info@ih-dm.com ; Website: www.ih-dm.com

3. Information We Collect

We may collect and process the following types of information:

a) Information You Provide Voluntarily

  • Your name, company name, and contact details (email, phone number) when you contact us via forms, email, or phone.

  • Project details or enquiries you submit to us.

  • Any other information you choose to provide voluntarily.

b) Information Collected Automatically

  • Technical data such as your IP address, browser type, operating system, referring URLs, and browsing behaviour on our Site.

  • Wix and integrated analytics tools may use cookies and similar technologies to collect this data.

c) Cookies

We use cookies to improve your browsing experience and analyse website traffic. You can manage or disable cookies in your browser settings.
See our Cookie Policy for more information.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our consultancy services.

  • Manage ongoing client relationships and project communications.

  • Improve our website and services.

  • Comply with legal obligations and administrative requirements.

  • Send updates or information you have requested (only where you have consented).

We only process your data where we have a lawful basis to do so (e.g., consent, contract, legal obligation, or legitimate interest).

5. Sharing Your Information

We do not sell or rent your personal data.

We may share information only with:

  • Service providers (e.g., Wix, IT support, analytics providers) who help operate our website and business.

  • Professional advisers (e.g., accountants, lawyers) for business purposes.

  • Regulatory or legal authorities where required by law.

All third parties are required to respect your data privacy and process your information only in accordance with our instructions and applicable law.

6. Data Retention

We keep your personal data only as long as necessary:

  • To fulfil the purposes for which it was collected; or

  • To comply with legal, accounting, or reporting obligations.

When data is no longer needed, it will be securely deleted or anonymised.

7. International Data Transfers

Because we operate in both the UK and EU, we may transfer data across these regions.
Where data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards (e.g., adequacy decisions or standard contractual clauses).

8. Your Rights

Under data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent (where processing is based on consent).

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local EU data authority.

To exercise your rights, contact us at: info@ih-dm.com.

9. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
However, please note that no online system can be guaranteed to be 100% secure.

10. Links to Other Websites

​Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website and will include the date of the last update.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

IHDM Ltd
Email: info@ih-dm.com
Registered Office: 246 Beck Square, London E10 7GA
Website: www.ih-dm.com

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Last updated: October 2025

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